case study

Visibility

The customer was one of the largest home furnishing retailers with over 500 retail stores and a very distributed supply chain. With both a domestic and international supply chain and a multitude of supply chain partners and systems, there were several data and information gaps. These black holes of data introduced several inefficiencies resulting in high transportation costs and high levels of inventory at every stage of the supply chain. Lack of visibility was also costing the company in loss of sale which was un accounted for.

Industry 

Retail

Industry Type

Home Furnishing

No. of outlets

571

Challenge

Lack of visibility
Excess inventory
Lack of accoutability
Fragmented processes

Data silos
Isolated processes
High transportation costs
Outdated KPIs

Solution delivered

Integrated multiple systems
Streamlined process
Collaboratie workflow
Created transit time catalog
Integrated external partners
Personalized dashboards
Data driven supply chain

Business Benefits

Accountability across BUs

Exception management

Issue resolution and escalation

Loss of sale

Cost of transportation

results delivered

Before Optimization

After Optimization

Total Trips

1,442

1,417

Units Shipped

11,548

11,652

Total Stops

2,732

2,392

Loaded Miles

2,39,477

2,41,527

Running Miles

4,69,973

4,75,580

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