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Customized Optimization Solutions

Manage your operations proactively

Exception based Visibility

Visibility

 

Today's supply chain involves multiple entities, business units, and software systems. This results in a loss of end-to-end visibility and information gaps that can impede the flow of products throughout the supply chain.

Manage by Exception

SPHERE offers a configurable and customizable visibility solution that delivers end-to-end visibility into your operations. This solution monitors more than forty of your most critical supply chain touch points in real time. The touch points act as triggers, enabling you to manage your supply chain by exception, isolating tasks that require user expertise, to save you valuable time, eliminate guesswork, and target the exact point of failure. Because the system sends warning alerts to individuals, departments, and business units, you can manage proactively to avert supply chain disruption.

The solution can be extended to all internal and external stakeholders in your supply chain, including customers, shippers, vendors and manufacturers for transparency and inclusiveness.

Manage by Exception

Manage by Exception

Warn relevant stake holders if any important event in the supply chain is at risk by text, email, or via the portal for proactive resolution.

Escalate Alerts

Escalate Alerts

Automatic escalation ensures that every alert is handled in a timely fashion and does not fall through the cracks.

Root-cause analysis

Root-cause Analysis

Eliminate guesswork by identifying the exact cause of a failure. Drill down from KPIs and filter large volumes of data with ease to perform root-cause analysis.

Real-time Visibility

Real-time Visibility

Get up-to-the-minute updates on information about product flow, including location, position, or movement.

Benchmark KPIs

Benchmark KPIs

Gain perspective on your supply chain performance and compare KPIs over time with industry averages or competitors.

Improve customer satisfaction

Improve Customer Satisfaction

Allow customers to see the progress of their orders in real time.