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Operational Consulting

Elevate Omni-Channel

Same-day, Next-day delivery with Omni-channel.

Elevate Omni-Channel

Elevate Omni-channel by shipping online orders from your brick and mortar retail outlets to compete with the changing and demanding customer expectations. SPHERE has developed a modular omni-channel solution to meet your needs and deliver a comprehensive end to end solution.

Customer Analytics
  • Customer Segmentation
  • Inventory Allocation
  • Store Allocation
  • Cost to Serve
  • Loss of sale analytics

Customer Analytics module recommends inventory levels at stores based on POS demand data and customer segmentation.

Order Optimization
  • Optimized order sourcing
  • Order to store mapping
  • Quick delivery time
  • Lowest cost delivery
  • Order to forecast

Order Optimization determines in real time the right store to deliver the order from based on single or multi-item order.

Associate Experience
  • Associate mobile app
  • Warehouse simulation
  • Aisle-bin mapping
  • Pick and pack automation
  • Packing bench configuration

Associate Experience is made simple with a mobile application that trains the store associate to work as a warehouse associate.

Customer Experience
  • Customer mobile app
  • In-store kiosk app
  • Kiosk check-in
  • Associate notification
  • Cross-sell Up-sell opportunities

Customer experience is simplified by a in store kiosk application for in-store pickups.

Last-Mile Optimization
  • Dynamic matching
  • Multi-mode delivery
  • Uber style delivery
  • Real-time tracking
  • Reverse-logistics

Last-mile optimization to determine the right partner to deliver the same-day, next-day deliveries at lowest cost.

 

Supply Chain Visibility

Communication across the global supply chain was inconsistent at best. At several points communication simply broke down leading to failures in the system due to lost data.

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Supply Chain Visibility Gaps! Learn more...

PEAK

How does your organization stack-up in supply chain efficiency?

With Peak, SPHERE's supply chain assessment program, companies can get a sense of where they stand in relation to others in the field and where their gaps are.

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